If you're collecting your prescription in-person from your local pharmacy

Step 1: Once your prescription has been processed, you’ll receive a text from us containing your unique prescription ID & dispensing link for the pharmacy: https://pharmacy.healistic.net/dispense

Step 2: Take this code to a pharmacy of your choosing* 

Step 3: Provide the pharmacist with the dispensing link - they will then need your prescription ID number and date-of-birth 

Step 4: The pharmacist will be able to view your digital prescription and dispense your medication

*Excluding Boots Pharmacies

Contact our team

Need help or have a question about your prescription order, please contact our friendly customer service team directly

Just like our delivery, we aim to solve things for you speedy quick! Our team work Mon-Fri 9:00-18:30 and Saturdays 9:00-16:00

+44 20 3695 6288

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