If you're collecting your prescription in-person from your local pharmacy
Step 1: Once your prescription has been processed, you’ll receive a text from us containing your unique prescription ID & dispensing link for the pharmacy: https://pharmacy.healistic.net/dispense
Step 2: Take this code to a pharmacy of your choosing*
Step 3: Provide the pharmacist with the dispensing link - they will then need your prescription ID number and date-of-birth
Step 4: The pharmacist will be able to view your digital prescription and dispense your medication
*Excluding Boots Pharmacies
Contact our team
Need help or have a question about your prescription order, please contact our friendly customer service team directly
Just like our delivery, we aim to solve things for you speedy quick! Our team work 6 days a week, Monday to Friday 09:00-18:30 and Saturday 09:00-16:30
+44 20 3695 6288
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