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Help Centre

If you've chosen our prescription delivery service

Frequently asked questions

Contact our team

Need help or have a question about your prescription order? Please contact our friendly customer service team directly.

Just like our delivery, we aim to solve things for you speedy quick! Our team works 6 days a week, Monday to Friday 09:00-19:00 and Saturday 09:00-17:00

+44 20 3695 6288

hello@healistic.net

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Disclaimer: Healistic is not a telehealth clinic, healthcare provider, or pharmacy. We are a software platform that digitally connects licensed clinics, pharmacies, and patients across the UK. Healistic does not provide medical advice, diagnoses, or issue prescriptions. All clinical and pharmacy services are carried out exclusively by independent, regulated partners (clinicians and pharmacies) who use our platform to issue and fulfil private prescriptions.