Prescription delivery to your door

Step 1: Notification

Notification

You will receive a text message and email with a secure payment link once the pharmacy has reviewed your prescription

Step 2: Payment

Payment

Once your prescription is paid for, we will process your order

Step 3: Delivery

Delivery

We will deliver your order to you within 2 hours for Greater London¹ & within 24 hours for the rest of mainland UK²

Step 4: Confirmation

Confirmation

You will receive a 4-digit delivery confirmation code via text – you will be asked for this upon delivery

¹ Delivery within London: Within 2 hours - Monday-Friday 09:00-20:00, Saturday 09:00-17:00² Delivery outside of London: Our cut off for next day delivery is 16:45 Monday-Sunday. Any prescription order payments after this time will be fulfilled by the pharmacy the following day and take an extra working day to arrive

Disclaimer: Healistic is not a telehealth clinic, healthcare provider, or pharmacy. We are a software platform that digitally connects licensed clinics, pharmacies, and patients across the UK. Healistic does not provide medical advice, diagnoses, or issue prescriptions. All clinical and pharmacy services are carried out exclusively by independent, regulated partners (clinicians and pharmacies) who use our platform to issue and fulfil private prescriptions.

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