- For clinics, the benefits of using Healistic are less admin, fewer patient enquiries and better access to medication for patients.
- For prescribers, the benefits of using Healistic are better medication availability, in-built safeguards and direct medication delivery to patients.
- For patients, the benefits of using Healistic are faster access to medication, direct delivery and transparent pricing.
Healistic is an e-prescribing platform that allows clinicians to prescribe medication quickly and compliantly, with fulfilment built in. Through Healistic, patients can receive medication within 2 hours in London and 24 hours across the wider UK.
Private healthcare has changed a lot over the past few years. Consultations can now take place online, prescriptions can be issued digitally, and patients expect the process to be as smooth and convenient as it is in other areas of their lives.
However, many e-prescribing platforms have not kept up.
Patients will leave an appointment and have to pharmacy hop to find the medication they need at the right price. Clinics have to continuously answer questions about prescription status, while prescribers rarely have visibility over what happens once a prescription has been issued.
Healistic was built to solve this.
By connecting clinics, prescribers, pharmacies and patients through a single platform, Healistic creates a faster and more efficient medication journey from consultation through to delivery.
The benefits of Healistic for clinics
Reduced admin
Many clinics spend a surprising amount of time managing prescription-related admin.
This might include:
- Chasing pharmacies.
- Following up on deliveries.
- Answering patient questions.
- Finding out where stock is available.
Healistic takes on that work for you.
Once a prescription has been issued, everything related to customer queries and fulfilment is handled by us.
Patients can see the status of their medication throughout, meaning they are much less likely to need to get back in touch with the clinic.
Fewer patient questions
Medication-related questions can mean a lot of inbound calls and emails.
Questions such as:
- Has my prescription been received by the pharmacy?
- When will my medication arrive?
- Which pharmacy is handling my order?
Can consume a lot of very valuable clinic time.
Healistic's customer service team handles all pharmacy and delivery-related patient questions directly, reducing pressure on clinic staff.
Nationwide fulfilment network
Many clinics work with a number of pharmacies depending on what type of medication they need, where they are based and what stock is available.
This can create a lot of extra admin for clinics.
Healistic connects clinics with a nationwide pharmacy network through a single platform, providing unmatched stock availability, even in more rural areas of the UK.
Prescription fulfilment built in
Once a prescription has been issued on the platform, Healistic manages the full fulfilment process through its pharmacy network.
This means prescribers no longer need to coordinate with individual pharmacies or work out how to resolve medication stock shortages.
Built-in safeguards
Prescribing comes with a lot of medio-legal risk. Healistic’s platform has built-in clinical safeguards that automatically flag incorrect dosages, potential drug interactions and keep accurate medication records.
It also supports the prescribing of Schedule 2-5 drugs, which are highly regulated.
This helps clinics reduce the risk of human error, and gives prescribers an extra safety net when it comes to issuing medication.
Better patient retention
Patients increasingly expect convenience and speed from the private services they use.
A smoother prescription journey can hugely improve the overall perception of a clinic's service.
By helping patients access medication quickly, Healistic allows clinics to deliver a better service, without increasing internal workload.
Works as an extension of your clinic
Many clinics view Healistic as more than an e-prescribing platform. It becomes an extension of their clinic.
Through Healistic they are able to see the benefits of:
A stronger patient experience: When medication arrives quickly and easily, patients are more likely to associate that positive experience with the clinic itself.
Increased patient loyalty: Patients who have a positive experience are also more likely to recommend a clinic to friends, family and colleagues.
A competitive edge: Offering fast prescription fulfilment can help clinics stand out in an increasingly competitive market.
A platform taking on the extra work for you: Healistic handles the pharmacy relationships, fulfilment, customer support and delivery logistics, allowing clinics to focus on patient care.
The benefits of Healistic for patients
Faster access to medication
One of the biggest advantages of Healistic is speed.
Patients in Greater London can receive medication within as little as 2 hours, while patients across the rest of the UK can receive delivery within 24 hours.
Rather than travelling to a pharmacy, waiting in queues or trying to find stock, medication is delivered directly to the patient's door.
For many patients, especially those with busy schedules, challenges with mobility or living in rural areas, this can make getting treatment a lot easier.
Predictable medication pricing
Many patients are surprised to hear that private prescription pricing can change from pharmacy to pharmacy.
This often leads to patients spending time contacting multiple pharmacies in search of a better price.
Healistic removes the need to do this by standardising medication pricing across its network.
This creates:
- More predictable pricing
- Greater transparency
- Increased trust
- Less time spent comparing pharmacies
Instead of shopping around, patients can feel confident that Healistic has already negotiated a fair price for them.
Better medication availability
Stock shortages are a growing challenge in the healthcare sector.
Healistic's network of more than 50 licensed pharmacies provides a much greater stock coverage than a single pharmacy in a nearby town.
If one pharmacy is unable to fulfil a prescription, Healistic can source medication elsewhere within its network. For patients, this means fewer delays and a greater likelihood of receiving medication quickly.
Reduced prescription abandonment
Every extra step a patient needs to take between receiving a prescription and getting their medication increases the risk that treatment is delayed or abandoned altogether.
By removing the need to find a pharmacy, compare prices and arrange collection, Healistic makes it easier for patients to follow through with treatment plans.
Real-time visibility
Patients receive updates throughout the fulfilment and delivery process.
This helps them understand exactly where their medication is and when it is expected to arrive.
Why more clinics are choosing Healistic
At its core, Healistic makes the prescribing journey easier for both clinics and their patients.
Patients get faster delivery, predictable pricing and better access to medication.
Clinics get reduced admin, fewer patient enquiries and a stronger overall service offering.
Prescribers get access to a reliable nationwide fulfilment network and greater confidence that patients will receive their medication quickly.
The result is a more connected healthcare experience that works better for everyone involved.